From us, about us and the technology.

OmbuDesk Report Dashboard – the latest feature
CIIT GmbH's mediation software has a new feature. Case workers, mediators, and other users can now visualize their own data in the OmbuDesk Report Dashboard with just a few clicks. How does the Report Dashboard work? The OmbuDesk Report Dashboard is based on filter and criteria searches. The OmbuDesk development team noticed that mediation and ombudsman offices frequently use filters and criteria searches.
Digitized billing for the Bohemian Forest School
Exploring the forest with all your senses – that's possible thanks to the Bohemian Forest School. On guided forest excursions, children, teenagers, and adults can playfully engage with the environment and nature. To allow forest educators to fully concentrate on their task of communicating about nature, they are now digitally supported by CIIT Software. A modern billing tool increases efficiency and simplifies the work of the

CIIT x APF: Structured case management using our administration tool
https://www.youtube.com/watch?v=TUGHIwat_mk Handling disputes within an ombudsman's office requires patience, precision, and above all, a structured overview of files and cases. CIIT Software has therefore developed efficient administrative software for the Agency for Passenger and Passenger Rights (apf). All functions are precisely tailored to the apf's processes – from the receipt of a complaint to the entire handling process and finally...

OmbuDesk: Mediation made easy
Intelligent Case Management for Mediation and Ombudsman Offices: Drawing on our many years of experience in mediation and complaint management, CIIT has developed the efficient and modular software solution OmbuDesk. It accelerates and simplifies the case management process for citizen representatives in ombudsman and mediation offices through a variety of flexible modules – thus helping them to help others. Features include a clear dashboard, intelligent management of individual case files, and
Standard software can do a lot. Custom software can do more.
Truly tailored solutions only emerge through individual development. In an increasingly complex working world, many companies face the challenge of optimizing their internal processes, meeting rising demands, and simultaneously creating an attractive environment for their employees. Processes are becoming more diverse, interfaces more numerous, and expectations for speed and flexibility are higher than ever. What many
The HLA software: Automated stem cell typing
https://youtu.be/emMdZZZ45Nk Precision, efficiency, and traceability – three essential requirements in medical diagnostics and research. Together with the Austrian Red Cross, we at CIIT Software have developed a solution that combines all of these: customized software for automating HLA typing in blood analysis. What is stem cell typing and why is it so crucial? Stem cell typing is about

OmbuDesk Report Dashboard – the latest feature
CIIT GmbH's mediation software has a new feature. Case workers, mediators, and other users can now visualize their own data in the OmbuDesk Report Dashboard with just a few clicks. How does the Report Dashboard work? The OmbuDesk Report Dashboard is based on filter and criteria searches. The OmbuDesk development team noticed that...
Digitized billing for the Bohemian Forest School
Exploring the forest with all your senses – that's possible thanks to the Bohemian Forest School. On guided forest walks, children, teenagers, and adults can playfully engage with the environment and nature. To allow forest educators to fully concentrate on their task of communicating nature, they are now digitally supported by CIIT Software.
GEMMASOCIAL – Our new brand for social media marketing
As a software company, we know how important it is to combine technical excellence with clear communication. This conviction led to the creation of GEMMASOCIAL – our new brand dedicated entirely to social media marketing. With GEMMASOCIAL, we are expanding the CIIT family with a strong, creative pillar in the field of digital brand communication. Our goal:

CIIT x APF: Structured case management using our administration tool
https://www.youtube.com/watch?v=TUGHIwat_mk Handling arbitration cases within an ombudsman's office requires patience, precision, and above all, a structured overview of files and cases. CIIT Software has therefore developed efficient administrative software for the Agency for Passenger and Passenger Rights (apf). All functions are precisely tailored to the apf's processes – from

OmbuDesk: Mediation made easy
Intelligent case management for conciliation and ombudsman offices. Drawing on our many years of experience in conciliation and complaint management, CIIT has developed the efficient and modular software solution OmbuDesk. It accelerates and simplifies the case management process for citizen representatives in ombudsman and conciliation offices through a variety of flexible modules – thus helping them to...
Standard software can do a lot. Custom software can do more.
Truly tailored solutions only emerge through individual development. In an increasingly complex working world, many companies face the challenge of optimizing their internal processes, meeting rising demands, and simultaneously creating an attractive environment for their employees. Processes are becoming more diverse, interfaces more numerous, and expectations are rising.