From us, about us and the technology.

Agile software development: speed and flexibility as the key to success
Agile software development is a flexible, iterative approach to developing software based on collaboration, continuous improvement, and rapid feedback. The goal of the agile method is to deliver software in small, manageable steps rather than working in a long, rigid development cycle. This allows teams to respond quickly to changes and continuously adapt the software to the needs of customers.

Choosing the Right Software Company: A Guide for Decision Makers
Choosing the right software company – a practical comparison: I am standing in front of the family home that my grandmother lived in for over 60 years. My goal is clear: I want to preserve it and breathe new life into it so that one of my children can use it one day. A lot of things need to be renovated, but the most urgent are new windows and thermal insulation to

AI in Individual Software Development
Review of the CIIT AI TECH TALK A day full of exciting presentations and innovative solutions from software experts. We, CIIT Software, an experienced provider of customized software solutions with locations in Vienna and Munich, look back on our successful AI TECH TALK 2024! It was a day full of valuable insights and stimulating discussions about the integration of AI components into customized software solutions. The

CIIT AI Demo Chatbot
CIIT is committed to integrating AI components into customer systems through a variety of projects.
The implementation of a chatbot that is enriched with specific data is uncomplicated and offers a wide range of possible uses. For example, it can serve as a supplement to user manuals, answer questions about products and services and take on functions that go far beyond this.
Compared to traditional chatbots and search mechanisms, our approach is characterized by the ability to formulate answers individually. This significantly increases user satisfaction.

CIIT develops individual AI chatbots for customers – Part 1
CIIT Software creates your individual AI chatbot based on ChatGPT. Our customers can feed this individual chatbot with their own data and also limit the topics that the chatbot answers. The chatbot can then be integrated into any application, be it an intranet or internet application. How does this work technically and how is your own confidential data protected? https://youtu.be/l26Gd5YXdWg

Process of a project at CIIT Software
Introduction In a world in which customized software solutions are becoming increasingly important, many interested parties are wondering how the development process works at a professional software company. CIIT Software, as an experienced provider in this area, attaches great importance to a transparent and customer-oriented project process. In this presentation we would like to give interested parties a detailed insight into how a development project at CIIT typically works
CIIT x Ombudsman's Office for Students
The student ombudsman's office has implemented new mediation software with CIIT. This was achieved in under 3 months:

Similarity search in OmbuDesk
Mediation bodies can now find similar cases in OmbuDesk. The new similarity search in OmbuDesk complements the search functions of the specialized mediation software. This allows all users to leverage proven knowledge from previously processed cases for similar cases. In this way, the similarity search accelerates the resolution of mediation requests – without compromising quality. How does the similarity search facilitate...

OmbuDesk Report Dashboard – the latest feature
CIIT GmbH's mediation software has a new feature. Case workers, mediators, and other users can now visualize their own data in the OmbuDesk Report Dashboard with just a few clicks. How does the Report Dashboard work? The OmbuDesk Report Dashboard is based on filter and criteria searches. The OmbuDesk development team noticed that...
Digitized billing for the Bohemian Forest School
Exploring the forest with all your senses – that's possible thanks to the Bohemian Forest School. On guided forest walks, children, teenagers, and adults can playfully engage with the environment and nature. To allow forest educators to fully concentrate on their task of communicating nature, they are now digitally supported by CIIT Software.
GEMMASOCIAL – Our new brand for social media marketing
As a software company, we know how important it is to combine technical excellence with clear communication. This conviction led to the creation of GEMMASOCIAL – our new brand dedicated entirely to social media marketing. With GEMMASOCIAL, we are expanding the CIIT family with a strong, creative pillar in the field of digital brand communication. Our goal:

CIIT x APF: Structured case management using our administration tool
https://www.youtube.com/watch?v=TUGHIwat_mk Handling arbitration cases within an ombudsman's office requires patience, precision, and above all, a structured overview of files and cases. CIIT Software has therefore developed efficient administrative software for the Agency for Passenger and Passenger Rights (apf). All functions are precisely tailored to the apf's processes – from