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CIIT x Ombudsman's Office for Students
The student ombudsman's office has implemented new mediation software with CIIT. This was achieved in under 3 months:
Similarity search in OmbuDesk
Conciliation bodies can now find similar cases in OmbuDesk. The new similarity search in OmbuDesk complements the search functions of the specialized conciliation software. This allows all users to leverage proven knowledge from previously processed cases for similar cases. In this way, the similarity search accelerates the resolution of conciliation requests – without compromising quality. How does the similarity search facilitate the work of conciliation bodies with OmbuDesk? Conciliation bodies are neutral and impartial.
OmbuDesk Report Dashboard – the latest feature
CIIT GmbH's mediation software has a new feature. Case workers, mediators, and other users can now visualize their own data in the OmbuDesk Report Dashboard with just a few clicks. How does the Report Dashboard work? The OmbuDesk Report Dashboard is based on filter and criteria searches. The OmbuDesk development team noticed that mediation and ombudsman offices frequently use filters and criteria searches.
Digitized billing for the Bohemian Forest School
Exploring the forest with all your senses – that's possible thanks to the Bohemian Forest School. On guided forest excursions, children, teenagers, and adults can playfully engage with the environment and nature. To allow forest educators to fully concentrate on their task of communicating about nature, they are now digitally supported by CIIT Software. A modern billing tool increases efficiency and simplifies the work of the
CIIT x APF: Structured case management using our administration tool
https://www.youtube.com/watch?v=TUGHIwat_mk Handling disputes within an ombudsman's office requires patience, precision, and above all, a structured overview of files and cases. CIIT Software has therefore developed efficient administrative software for the Agency for Passenger and Passenger Rights (apf). All functions are precisely tailored to the apf's processes – from the receipt of a complaint to the entire handling process and finally...
OmbuDesk: Mediation made easy
Intelligent Case Management for Mediation and Ombudsman Offices: Drawing on our many years of experience in mediation and complaint management, CIIT has developed the efficient and modular software solution OmbuDesk. It accelerates and simplifies the case management process for citizen representatives in ombudsman and mediation offices through a variety of flexible modules – thus helping them to help others. Features include a clear dashboard, intelligent management of individual case files, and
Installing Local Large Language Models with Ollama on Linux
In today's digital world, Large Language Models (LLMs) are playing an increasingly important role. However, many companies are faced with the challenge of keeping their sensitive data secure while using powerful AI models. One solution: installing local Large Language Models. In this article, we will show you how you can use the
Agile software development: speed and flexibility as the key to success
Agile software development is a flexible, iterative approach to developing software based on collaboration, continuous improvement, and rapid feedback. The goal of the agile method is to deliver software in small, manageable steps rather than working in a long, rigid development cycle. This allows teams to respond quickly to changes and
Choosing the Right Software Company: A Guide for Decision Makers
Choosing the right software company – a practical comparison: I am standing in front of the family home that my grandmother lived in for over 60 years. My goal is clear: I want to preserve it and breathe new life into it so that one of my children can use it one day. A lot of things need to be renovated,
AI in Individual Software Development
Review of the CIIT AI TECH TALK A day full of exciting presentations and innovative solutions from software experts. We, CIIT Software, an experienced provider of customized software solutions with locations in Vienna and Munich, look back on our successful AI TECH TALK 2024! It was a day full of valuable insights and stimulating
CIIT AI Demo Chatbot
CIIT is committed to integrating AI components into customer systems through a variety of projects.
The implementation of a chatbot that is enriched with specific data is uncomplicated and offers a wide range of possible uses. For example, it can serve as a supplement to user manuals, answer questions about products and services and take on functions that go far beyond this.
Compared to traditional chatbots and search mechanisms, our approach is characterized by the ability to formulate answers individually. This significantly increases user satisfaction.
CIIT develops individual AI chatbots for customers – Part 1
CIIT Software creates your individual AI chatbot based on ChatGPT. Our customers can feed this individual chatbot with their own data and also limit the topics that the chatbot answers. The chatbot can then be integrated into any application, be it an intranet or internet application. How does this work technically?