From us, about us and the technology.

CIIT develops individual AI chatbots for customers – Part 1
CIIT Software creates your individual AI chatbot based on ChatGPT. Our customers can feed this individual chatbot with their own data and also limit the topics that the chatbot answers. The chatbot can then be integrated into any application, be it an intranet or internet application. How does this work technically and how is your own confidential data protected? https://youtu.be/l26Gd5YXdWg

Process of a project at CIIT Software
Introduction In a world in which customized software solutions are becoming increasingly important, many interested parties are wondering how the development process works at a professional software company. CIIT Software, as an experienced provider in this area, attaches great importance to a transparent and customer-oriented project process. In this presentation we would like to give interested parties a detailed insight into how a development project at CIIT typically works

CIIT introduces itself – personally and authentically
We would like to introduce ourselves to you. Who are the people who work here, what is important to us, what are our strengths? Why do we love our work, what is our recipe for success?

VinPilot: Automated process control for wineries
Winemaking is an art rooted in tradition, but today it is supported more than ever by innovative technologies. Together with WFT GmbH, based in Klosterneuburg and better known under its brand name VinPilot, a leading global provider of fermentation control and automation technology, CIIT Software from Vienna has developed a software solution that is revolutionizing processes in wineries. The new VinPilot software is setting new standards.

Individual software development for APF
APF – Agency for Passenger and Passenger Rights In this blog entry we would like to present a project that we implemented for the Agency for Passenger and Passenger Rights in record time. The Agency for Passenger and Passenger Rights (apf) is an independent arbitration board for rail, bus, ship and air traffic. If a direct solution is not possible with the company, apf will help the injured party free of charge

Our new office building
Our new office building was finally completed in the middle of the year. Our developers have now moved in on the ground floor and first floor. The offices are equipped with height-adjustable desks to offer our employees the most ergonomic workplace possible. On the 2nd floor is the large conference room for our meetings and the new, modern coffee kitchen. There's also a football table for use during breaks

CIIT x RTR
The student ombudsman's office has implemented new mediation software with CIIT. This was achieved in under 3 months:

CIIT will become a leading company in Austria and Germany
Certified service quality you can rely on: Since August 2026, CIIT Software and CIIT Training have carried the official service seal 'Leading Company Austria'.
CIIT x Ombudsman's Office for Students
The student ombudsman's office has implemented new mediation software with CIIT. This was achieved in under 3 months:

Similarity search in OmbuDesk
Mediation bodies can now find similar cases in OmbuDesk. The new similarity search in OmbuDesk complements the search functions of the specialized mediation software. This allows all users to leverage proven knowledge from previously processed cases for similar cases. In this way, the similarity search accelerates the resolution of mediation requests – without compromising quality. How does the similarity search facilitate...

OmbuDesk Report Dashboard – the latest feature
CIIT GmbH's mediation software has a new feature. Case workers, mediators, and other users can now visualize their own data in the OmbuDesk Report Dashboard with just a few clicks. How does the Report Dashboard work? The OmbuDesk Report Dashboard is based on filter and criteria searches. The OmbuDesk development team noticed that...
Digitized billing for the Bohemian Forest School
Exploring the forest with all your senses – that's possible thanks to the Bohemian Forest School. On guided forest walks, children, teenagers, and adults can playfully engage with the environment and nature. To allow forest educators to fully concentrate on their task of communicating nature, they are now digitally supported by CIIT Software.