From us, about us and the technology.
CIIT x APF: Structured case management using our administration tool
https://www.youtube.com/watch?v=TUGHIwat_mk Handling disputes within an ombudsman's office requires patience, precision, and above all, a structured overview of files and cases. CIIT Software has therefore developed efficient administrative software for the Agency for Passenger and Passenger Rights (apf). All functions are precisely tailored to the apf's processes – from the receipt of a complaint to the entire handling process and finally...
OmbuDesk: Mediation made easy
Intelligent Case Management for Mediation and Ombudsman Offices: Drawing on our many years of experience in mediation and complaint management, CIIT has developed the efficient and modular software solution OmbuDesk. It accelerates and simplifies the case management process for citizen representatives in ombudsman and mediation offices through a variety of flexible modules – thus helping them to help others. Features include a clear dashboard, intelligent management of individual case files, and
Standard software can do a lot. Custom software can do more.
Truly tailored solutions only emerge through individual development. In an increasingly complex working world, many companies face the challenge of optimizing their internal processes, meeting rising demands, and simultaneously creating an attractive environment for their employees. Processes are becoming more diverse, interfaces more numerous, and expectations for speed and flexibility are higher than ever. What many
The HLA software: Automated stem cell typing
https://youtu.be/emMdZZZ45Nk Precision, efficiency, and traceability – three essential requirements in medical diagnostics and research. Together with the Austrian Red Cross, we at CIIT Software have developed a solution that combines all of these: customized software for automating HLA typing in blood analysis. What is stem cell typing and why is it so crucial? Stem cell typing is about
Our switch from VMware to Proxmox
For almost 20 years, we at CIIT Software ran our infrastructure on VMware vSphere. Broadcom's acquisition of VMware and the resulting changes to the licensing and pricing models forced us to switch virtualization platforms. After several months of evaluation and planning, we successfully migrated to Proxmox in March of this year. Here, we describe our motivation, experiences,
CIIT develops its own IoT solution for smart communication
https://www.youtube.com/watch?v=6lMCvFO04N8 The Internet of Things (IoT) is no longer a vision of the future – it's a central component of our digital everyday lives. From smart homes and intelligent traffic management to networked industrial plants: More and more devices communicate wirelessly and enable new, efficient processes. But what exactly is IoT? The Internet of Things describes a network of physical devices that connect via the internet.
CIIT AI Demo Chatbot
CIIT is committed to integrating AI components into customer systems through a variety of projects.
The implementation of a chatbot that is enriched with specific data is uncomplicated and offers a wide range of possible uses. For example, it can serve as a supplement to user manuals, answer questions about products and services and take on functions that go far beyond this.
Compared to traditional chatbots and search mechanisms, our approach is characterized by the ability to formulate answers individually. This significantly increases user satisfaction.
CIIT develops individual AI chatbots for customers – Part 1
CIIT Software creates your individual AI chatbot based on ChatGPT. Our customers can feed this individual chatbot with their own data and also limit the topics that the chatbot answers. The chatbot can then be integrated into any application, be it an intranet or internet application. How does this work technically?
Process of a project at CIIT Software
Introduction In a world in which customized software solutions are becoming increasingly important, many interested parties are wondering how the development process works at a professional software company. CIIT Software, as an experienced provider in this area, attaches great importance to a transparent and customer-oriented project process. In this presentation we would like to unite interested parties
CIIT introduces itself – personally and authentically
We would like to introduce ourselves to you. Who are the people who work here, what is important to us, what are our strengths? Why do we love our work, what is our recipe for success?
VinPilot: Automated process control for wineries
Winemaking is an art based on tradition, but today it is supported more than ever by innovative technologies. Together with WFT GmbH, based in Klosterneuburg and better known under its brand name VinPilot, a leading global provider of fermentation control and automation technology, CIIT Software from Vienna has developed a software solution that
Individual software development for APF
APF – Agency for Passenger and Passenger Rights In this blog entry we would like to present a project that we implemented for the Agency for Passenger and Passenger Rights in record time. The Agency for Passenger and Passenger Rights (apf) is an independent arbitration board for rail, bus, ship and air traffic. It's not a direct solution