From us, about us and the technology.
CIIT x APF: Structured case management using our administration tool
https://www.youtube.com/watch?v=TUGHIwat_mk Handling disputes within an ombudsman's office requires patience, precision, and above all, a structured overview of files and cases. CIIT Software has therefore developed efficient administrative software for the Agency for Passenger and Passenger Rights (apf). All functions are precisely tailored to the apf's processes – from the receipt of a complaint to the entire handling process and finally...
OmbuDesk: Mediation made easy
Intelligent Case Management for Mediation and Ombudsman Offices: Drawing on our many years of experience in mediation and complaint management, CIIT has developed the efficient and modular software solution OmbuDesk. It accelerates and simplifies the case management process for citizen representatives in ombudsman and mediation offices through a variety of flexible modules – thus helping them to help others. Features include a clear dashboard, intelligent management of individual case files, and
Standard software can do a lot. Custom software can do more.
Truly tailored solutions only emerge through individual development. In an increasingly complex working world, many companies face the challenge of optimizing their internal processes, meeting rising demands, and simultaneously creating an attractive environment for their employees. Processes are becoming more diverse, interfaces more numerous, and expectations for speed and flexibility are higher than ever. What many
The HLA software: Automated stem cell typing
https://youtu.be/emMdZZZ45Nk Precision, efficiency, and traceability – three essential requirements in medical diagnostics and research. Together with the Austrian Red Cross, we at CIIT Software have developed a solution that combines all of these: customized software for automating HLA typing in blood analysis. What is stem cell typing and why is it so crucial? Stem cell typing is about
Our switch from VMware to Proxmox
For almost 20 years, we at CIIT Software ran our infrastructure on VMware vSphere. Broadcom's acquisition of VMware and the resulting changes to the licensing and pricing models forced us to switch virtualization platforms. After several months of evaluation and planning, we successfully migrated to Proxmox in March of this year. Here, we describe our motivation, experiences,
CIIT develops its own IoT solution for smart communication
https://www.youtube.com/watch?v=6lMCvFO04N8 The Internet of Things (IoT) is no longer a vision of the future – it's a central component of our digital everyday lives. From smart homes and intelligent traffic management to networked industrial plants: More and more devices communicate wirelessly and enable new, efficient processes. But what exactly is IoT? The Internet of Things describes a network of physical devices that connect via the internet.
CIIT develops its own IoT solution for smart communication
https://www.youtube.com/watch?v=6lMCvFO04N8 The Internet of Things (IoT) is no longer a vision of the future – it's a central component of our digital everyday lives. From smart homes and intelligent traffic management to networked industrial plants: More and more devices communicate wirelessly and enable new, efficient processes. But what exactly is IoT? The Internet of Things
CIIT develops case management tool for the ÖIAT's internet ombudsman's office
CIIT Software has been awarded a contract for a groundbreaking project with the ÖIAT (Austrian Institute for Applied Telecommunications). The ÖIAT's Internet Ombudsman's Office is a free, out-of-court dispute resolution and advisory service for online consumers in Austria. The project aims to develop an AI-optimized case management tool to streamline the administration of mediation and advisory cases.
ObJack: A Lifecycle Management Solution for Asset Management
https://www.youtube.com/watch?v=Ra2PbZbiwAE Emergency vehicles for rescue services, fire departments, and police are an essential part of public safety – they save lives, fight fires, and protect our community. But behind the scenes of these life-saving machines lies an immense organizational challenge. A multitude of devices and items must be continuously maintained to ensure compliance with regulations. At the same time,
Efficient map use: integration of geodata and route planning in applications
https://www.youtube.com/watch?v=ebqEEON3CCE Integrating efficient map usage into applications The integration of maps and geodata into applications has become an indispensable part of modern software development. Map applications offer numerous opportunities to optimize work processes and enrich user experiences. In our latest video, Peter Stangl and Michael Schaffer-Glößl from CIIT Software present two key application examples
Intelligent cost recording with AI: How to save time and effort
https://www.youtube.com/watch?v=o1pYdLiBkSE Intelligent cost recording with AI: Rethinking efficiency In a world where companies are confronted with a multitude of invoices and cost items on a daily basis, the efficiency of accounting processes is becoming increasingly important. With the increasing complexity of data, it is important to minimize time-consuming manual processes and to rely on intelligent solutions
Individual Software Development – Opportunities and Perspectives
https://www.youtube.com/watch?v=hZNJfQDwLIU Why individually developed software is becoming increasingly important Looking at the development of new, successful business models shows that software is now a key factor for innovative and competitive companies. Regardless of whether it is in retail, manufacturing, financial services, media or other industries, the importance of software-supported processes is obvious. Studies