Tag: Fallbearbeitung

CIIT x APF: Structured case management using our administration tool

https://www.youtube.com/watch?v=TUGHIwat_mk Handling arbitration cases within an ombudsman's office requires patience, precision, and above all, a structured overview of files and cases. CIIT Software has therefore developed efficient administrative software for the Agency for Passenger and Passenger Rights (apf). All functions are precisely tailored to the apf's processes – from

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OmbuDesk: Mediation made easy

Intelligent case management for conciliation and ombudsman offices. Drawing on our many years of experience in conciliation and complaint management, CIIT has developed the efficient and modular software solution OmbuDesk. It accelerates and simplifies the case management process for citizen representatives in ombudsman and conciliation offices through a variety of flexible modules – thus helping them to...

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