CIIT introduces itself – personally and authentically

We would like to introduce ourselves to you.
Who are the people who work here, what is important to us, what are our strengths?
Why do we love our work, what is our recipe for success?

Similarity search in OmbuDesk

Mediation bodies can now find similar cases in OmbuDesk. The new similarity search in OmbuDesk complements the search functions of the specialized mediation software. This provides all users with access to proven knowledge.

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UX (User Experience)

User Experience (UX): Designing the user experience in the digital world User Experience (UX) is a central concept in the design of products, systems and services,

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CIIT AI Demo Chatbot

CIIT is committed to integrating AI components into customer systems through a variety of projects.
The implementation of a chatbot that is enriched with specific data is uncomplicated and offers a wide range of possible uses. For example, it can serve as a supplement to user manuals, answer questions about products and services and take on functions that go far beyond this.
Compared to traditional chatbots and search mechanisms, our approach is characterized by the ability to formulate answers individually. This significantly increases user satisfaction.

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Software agency

A software agency is a specialized service organization that deals with the development, implementation and maintenance of software solutions. These agencies offer a wide range

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