CIIT team in an internal meeting

Operation and maintenance

CIIT Software operates its customers' applications in various configurations:

 

Operation in customer infrastructure

CIIT Software hands over the software to the customer, who then operates it with their own staff in their own infrastructure. Alternatively, CIIT Software independently installs the application and, if necessary, the required software infrastructure at the customer's premises and carries out certain aspects of the operation independently.

Im Rechenzentrum

Operation in infrastructure of CIIT Software

CIIT Software operates its software on its own server infrastructure. Hardware, virtualization platform, container infrastructure, and applications are provided and operated by CIIT Software with guaranteed availability and defined SLAs. CIIT guarantees high availability, gigabit internet connectivity, disaster recovery, and a multi-layered backup and replication concept.

Operation in the infrastructure of a managed service provider

Our customers often have existing contracts or a history of working with selected managed service providers. In this case, CIIT Software works with these providers to ensure reliable and secure operation of the applications.

Operation in a public cloud infrastructure

There are a number of large IT companies that offer cloud infrastructures. The largest of these are

CIIT Software always develops its applications according to the Cloud Native ApproachThis means that all of our applications can run in the large cloud infrastructures without any changes. CIIT Software is happy to support and configure the cloud infrastructure including the application layer upon request.

 

Maintenance and support of existing applications

We are happy to take over the maintenance and support of software applications that you have had developed by other providers. With our particularly customer-friendly maintenance concept, we work very successfully with numerous clients.

As part of maintenance:

  • Let's correct mistakes
  • We migrate to modern technologies on request
  • Let's add additional functionality

 

Let us realize your vision together. We look forward to your inquiry!